You could return new items within 40 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within 30 days of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (10 to 15 business days), the time it takes us to process your return once we receive it (1 to 3 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
After we get your order, we shall try our best to ship your package out in 24 hours, we often use e-packet and other reliable shipping methods. E-packet can deliver in 7-30 days normally, customers in uk can get package in about 1 week, customers in usa can get package in 10-20 days. And customers in Canada can get package in about 20 days. The delivery time is estimated in our experience. You can also trace your package on www.17track.net, if any questions about your package, you can feel free to Contact Us.
We have some items in USA stock, so if your order has the corresponding items, they can be shipped directly from usa stock, it will be a great news to American players.